If your Salesforce environment uses SSO (Single Sign-On) and does not require a password, Yesware cannot authenticate using the standard login flow.
To integrate Yesware with a Salesforce account that uses SSO:
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On the Salesforce login screen, click “Use Custom Domain.”
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Enter your company’s custom domain and proceed with your usual SSO login flow.
This will allow Yesware to complete the authentication process securely.
For step-by-step instructions, follow this Salesforce SSO login guide.