In order to purchase the Telephony add-on, a user must be on our Enterprise plan with BOTH a Salesforce  and Ring Central subscription at the Essentials tier, or above. The Telephony plan is an add-on to the Enterprise plan.

Setting up Telephony on your device

Telephony works in conjunction with Ring Central's phone app, so in order to use this feature you must first download the Ring Central Phone App into your computer or laptop.

Once completed it will automatically connect to your Salesforce sidebar, as long as your SFDC account is already connected to Yesware.

Make sure that your pop-up notifications for Yesware and Ring Central are enabled.

If you'd like to learn more about purchasing the Telephony add-on, please reach out to support@yesware.com.