This happens when the recipient's email inbox scans the message prior to bouncing it. Consequently, it is recorded as both bounced and opened. A notification will be sent regarding the undelivered email that includes additional details as to why the message bounced.
Articles in this section
- Do recipients get notified when email tracking is activated?
- Why can't I see location or device data in the tracking information?
- Why do emails that have "Bounced" also show as “Opened” or “Clicked”?
- Yesware Reporting Capabilities
- Use custom Activity Fields to build on your existing SFDC reports
- Salesforce Reporting
- What are Response Insights? [Gmail]
- What are Response Insights? [Outlook]
- Where Can I Access Yesware Reporting?
- What Data is Shown on the Email Activity Reports?