If your Zoom links are missing from Meeting Scheduler events, try re-establishing the connection by following these steps:
1. Unlink Zoom from your calendar settings:
-
Go to My Calendar Link Settings.
-
In the Web Conferencing section, select Zoom.
-
Click Unlink Zoom Account.
2. Remove Zoom as the location for each meeting type:
-
Navigate to each Meeting Type Settings.
-
Under Meeting Location, click Remove next to the auto-generated Zoom meeting.
Note: You’ll need to do this for each meeting type individually.
3. Reconnect your Zoom account:
-
Go back to My Calendar Link Settings.
-
Under Web Conferencing, select Zoom and follow the prompts to re-link your account and log in to Zoom.
4. Re-select Zoom as the location for each meeting type:
-
For each Meeting Type, go to Meeting Location and select Zoom from the dropdown.
Again, this step must be repeated for each meeting type.
5. Test the connection:
-
Book a test meeting using your scheduler link to confirm that Zoom links are now populating correctly.
Note: Some users may not see the option to "Unlink." In such cases, simply use the "Link" button instead.