Haley S
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Options for troublsehooting in Yesware
If you run into any issues with Yesware, the first step is always to complete some basic troubleshooting steps. Here are some options for troubleshooting any issues with Yesware. If this guide does...
Updating Seats For Renewal
In order to adjust the number of seats on your account for your upcoming renewal, please visit your User Administration Page. From here, click Update Seats at Renewal, and adjust seats as necessary...
Meeting Scheduler: Adding Another Google Calendar
Your Google Calendar automatically syncs to the email address that you sign up for with Yesware, however, you can add another Google Calendar email address to your scheduler. From your Google calen...
Can I add a GIF to my campaign?
GIFs can be inserted into a Yesware Campaign signature. Since the Campaign signature requires you to insert an 'image source' instead of uploading directly from your computer you will need to first...
CSV Titles That Export
In order to export, go into the specific campaign > click on the Recipients tab > check the box for Personal Details > hit Export. Currently, only the titles below will export from campaigns: Emai...
Can I use Yesware for more than one email address?
Yesware is licensed by email address and not by computer or download. If you are using the same email addresses across different computers, you would need to download the application on that new P...
Can I add videos to a template?
Q: Can I add a video to my Yesware template? A: Currently, we do not offer a way to add video directly to a template. If you would like to include a video in your templates and or campaigns, you ca...
Yesware Affiliate Program
If you are interested in learning more about our Affiliate Program, please follow the link below! Learn about Yesware's Affiliate Program.
Reply received without open event
Q: Why did I receive a reply when there was no 'open' event? A: For Yesware tracking to properly record an 'open' event, the recipient would need to open the message and load the unique tracking p...
Duplicate notifications
If you are receiving duplicate notifications across different devices, it is likely because iPhones and Androids typically end up creating two notifications for an open event. When a mobile device ...