Yesware Success
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Activity overview
Latest activity by Yesware Success-
Yesware Success created an article,
Can a campaign be archived?
No, it's not possible to archive a campaign in Yesware but it can be deleted. Please note: a deleted campaign cannot be recovered.
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Yesware Success created an article,
Can Yesware be enabled when using Outlook through GoDaddy?
We do not support email addresses hosted by GoDaddy, even if they are accessed through the Outlook client via Microsoft's Exchange service. For the Yesware Outlook Add-in to function correctly, use...
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Yesware Success created an article,
Missing first and last names on campaign export
Yesware's campaign export feature does not populate the First and Last Names columns in the exported CSV. These columns are included as headers, but no data is expected to appear under them. This i...
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Yesware Success created an article,
My Yesware Is Not Working [Outlook]
We're sorry you're running into some problems! A good first step is to check out our status page at https://status.yesware.com/. We recommend you subscribe to status updates to stay on top of what...
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Yesware Success created an article,
Why doesn't my message have tracking data? [Gmail]
If your email thread does not include any tracked messages, the Tracking box at the top of the thread will not be shaded in blue. If you click on the Tracking box, you'll see a notice that the emai...
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Yesware Success created an article,
How do I edit or delete existing Templates? [Gmail]
As a Yesware user, you can create, edit, and manage your personal Templates. If you are a Team Leader, you can create, edit, and manage Team Templates and folders. In Gmail, select the "Templates" ...
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Yesware Success created an article,
Can I edit my Send Later after scheduling it? [Gmail]
If you'd like to edit or cancel a scheduled email, locate the message in the your Drafts folder, open the email, click the arrow next to "Send on {date}," then select a new date, time, or "unschedu...
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Yesware Success created an article,
Gmail Tracking is Not Working [Gmail]
Problem Email tracking is not working. Solution Send a test message If you are unsure if the tracking is working properly, we recommend to send a test message to test@yesware.com. This should promp...
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Yesware Success created an article,
Can I edit or cancel a Send Later email? [Gmail]
If you'd like to edit or cancel a scheduled email, simply locate the message in the your Drafts folder, open the email, click the arrow next to "Send on {date}," then select a new date, time, or "u...
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Yesware Success created an article,
I changed my email address and can’t access Yesware anymore [Outlook]
Problem The email address has changed and I need to access Yesware with the new email address. Solution Please reach out to support@yesware.com requesting that you would like to transfer your Yesw...