Yesware Success
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Activity overview
Latest activity by Yesware Success-
Yesware Success created an article,
My Yesware Is Not Working [Outlook]
We're sorry you're running into some problems! A good first step is to check out our status page at https://status.yesware.com/. We recommend you subscribe to status updates to stay on top of what...
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Yesware Success created an article,
Why doesn't my message have tracking data? [Gmail]
If your email thread does not include any tracked messages, the Tracking box at the top of the thread will not be shaded in blue. If you click on the Tracking box, you'll see a notice that the emai...
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Yesware Success created an article,
How do I edit or delete existing Templates? [Gmail]
As a Yesware user, you can create, edit, and manage your personal Templates. If you are a Team Leader, you can create, edit, and manage Team Templates and folders. In Gmail, select the "Templates" ...
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Yesware Success created an article,
Can I edit my Send Later after scheduling it? [Gmail]
If you'd like to edit or cancel a scheduled email, locate the message in the your Drafts folder, open the email, click the arrow next to "Send on {date}," then select a new date, time, or "unschedu...
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Yesware Success created an article,
Gmail Tracking is Not Working [Gmail]
Problem Email tracking is not working. Solution Send a test message If you are unsure if the tracking is working properly, we recommend to send a test message to test@yesware.com. This should promp...
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Yesware Success created an article,
Can I edit or cancel a Send Later email? [Gmail]
If you'd like to edit or cancel a scheduled email, simply locate the message in the your Drafts folder, open the email, click the arrow next to "Send on {date}," then select a new date, time, or "u...
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Yesware Success created an article,
I changed my email address and can’t access Yesware anymore [Outlook]
Problem The email address has changed and need to access Yesware with the new email address Solution Please reach out to support@yesware.com requesting you would like to transfer your Yesware lice...
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Yesware Success created an article,
I changed my email address and can’t access Yesware anymore! [Gmail]
Problem The email address has changed and needs to access Yesware with the new email address Solution Please reach out to support@yesware.com requesting you would like to transfer your Yesware lic...
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Yesware Success created an article,
How do I add colleagues to my account? [Outlook]
To add colleagues to your account, you must be a Yesware admin/account manager. To access the self-service portal, go to the Menu section of the Yesware Sidebar in O365 and select "Manage My Teams....
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Yesware Success created an article,
Gain valuable insight with Attachment Tracking in a Compose Window [Outlook]
Yesware's attachment tracking feature gives you valuable insight into how engaged your audience is with your content. Not a Yesware user yet? Try a free trial. How it works You can track an atta...